habje Terms & Conditions

1. Definitions and Interpretation

In these Terms & Conditions, the following definitions apply unless the context clearly requires otherwise:

• "habje" refers to the online betting and casino platform operated at habje.io, including its website, mobile applications, and all associated services.
• "Player" / "You" refers to any individual who has registered an account with habje or who accesses habje's services in any capacity.
• "Account" means the unique registered profile created by a Player to access habje's services.
• "Balance" means the total sum of real-money funds held in a Player's habje account at any given time, excluding bonus funds unless otherwise specified.
• "Bonus Funds" means any promotional credit, free bet, free spin value, or other non-cash incentive awarded to a Player subject to wagering requirements.
• "Bet" / "Wager" means any stake placed by a Player on a sports event, casino game, or other outcome offered on the habje platform.
• "Services" means all products, games, betting markets, live casino tables, and features made available to Players on habje.
• "Taka" / "৳" / "BDT" refers to the Bangladeshi Taka, the primary currency used on habje.

References to the singular include the plural and vice versa. Section headings are for convenience only and do not affect interpretation.

2. Eligibility and Account Registration

To register and maintain an account with habje, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis for as long as your account remains active:

• You must be at least 21 years of age. habje strictly prohibits the use of its services by any individual under the age of 21, regardless of jurisdiction.
• You must be accessing habje as an individual acting on your own behalf — not as an agent, representative, or nominee for any third party.
• You must not be a resident of a jurisdiction in which accessing or using online gambling services is prohibited by local law. You are solely responsible for determining the legality of online betting in your jurisdiction before registering.
• You must not be a current or former employee, contractor, director, or close family member of an employee of habje or any of its affiliated companies, technology providers, or game suppliers.
• You must not already hold an active or previously suspended habje account under any name or identity.
• You must provide accurate, complete, and current registration information. Any false or misleading information provided at registration may result in immediate account suspension and forfeiture of balances.

habje reserves the right to decline any registration application without providing a reason. Registration does not guarantee continued access to all services, which may be modified or restricted at habje's discretion.

3. Account Verification (KYC)

habje operates a Know Your Customer (KYC) verification process in accordance with its anti-money-laundering obligations and responsible gaming policy. By registering, you consent to habje requesting and retaining identity and address verification documents.

Verification may be requested at any point, including immediately upon registration, prior to processing any withdrawal, or if habje detects unusual account activity. Acceptable documents include:

• Bangladeshi National Identity Card (NID)
• Valid passport
• Bangladeshi driving licence
• Bank statement or mobile wallet statement issued within the past 90 days (for address verification)
• Selfie photograph held alongside the identity document, when requested

habje will not process withdrawals from unverified accounts where the total cumulative deposits or withdrawal request exceeds ৳10,000. Accounts that fail to complete verification within 30 days of a request may be suspended. Funds in suspended accounts are held securely and returned once verification is satisfactorily completed.

4. Deposits and Payment Methods

habje accepts deposits via the following payment methods, subject to availability in your region:

• bKash (personal and merchant wallet transfers)
• Nagad
• Rocket (Dutch-Bangla Bank mobile banking)
• Upay
• SureCash
• Visa and Mastercard debit/credit cards

All deposits are credited to your habje account balance in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. habje does not charge fees on standard deposits, although your payment provider may apply their own transaction charges.

habje only accepts funds from payment methods registered in your own name. Deposits from third-party accounts — including family members — are not permitted and will be returned. habje reserves the right to request proof of ownership of any payment method used.

5. Withdrawals

Players may request a withdrawal of real-money funds at any time subject to the following conditions:

• The minimum withdrawal amount is ৳500 per transaction.
• Withdrawals are processed exclusively to the same payment method used for the corresponding deposit, or to a verified method linked to your account.
• Identity verification must be completed before any withdrawal exceeding ৳10,000 in a single transaction is processed.
• Withdrawal requests submitted before 11:59 PM Bangladesh Standard Time (BST, UTC+6) are typically processed within 15 minutes for bKash, Nagad, Rocket, and Upay.
• Bonus funds are not withdrawable until the applicable wagering requirement has been met in full. Only the resulting real-money winnings may be withdrawn.
• habje reserves the right to request supporting documentation for any withdrawal, including for anti-money-laundering compliance purposes.

habje will not process withdrawals to payment methods that were not used to fund the account, except in cases where the original payment method is demonstrably no longer available (e.g., closed mobile wallet). In such cases, Players must contact support and provide supporting evidence before an alternative withdrawal method is authorised.

6. Betting and Wagering Rules

The following general rules apply to all bets and wagers placed on habje, across all sports markets, cricket matches, live casino games, and slot titles:

• All bets are final once confirmed. Bets cannot be cancelled, amended, or reversed after confirmation except where habje's specific sport or game rules expressly provide for cash-out or bet withdrawal.
• habje reserves the right to void any bet that was placed on an event or outcome subsequently found to be the subject of match-fixing, spot-fixing, or any other form of sporting corruption.
• habje reserves the right to impose stake limits on individual markets, matches, or Players at its discretion. Maximum payout limits apply per event and are displayed at the time of bet placement.
• In-play (live) bets are accepted at the odds displayed at the moment of acceptance. habje is not liable for delays in internet connectivity that may result in a bet being placed at different odds than the Player intended.
• Cricket betting markets — including BPL, IPL, T20 World Cup, ICC events, and Bangladesh Tigers fixtures — are governed by habje's Cricket Betting Rules, which form part of these Terms & Conditions.
• In the event of a technical malfunction that affects a game or market result, habje will investigate and may void affected bets. Decisions made in good faith following an investigation are final.

habje does not accept bets placed by automated bots, scripted programs, or any software designed to exploit latency, pricing errors, or arbitrage opportunities. Accounts found to be using such methods will be suspended immediately and winnings will be reviewed for void status.

7. Bonuses and Promotions

habje offers a range of promotional bonuses to both new and existing Players, subject to the following standard conditions. Each individual promotion will also carry its own specific terms, which must be read in conjunction with this section:

• Bonuses are awarded in the form of bonus funds, free bets, or free spins and are credited to a separate bonus balance where applicable.
• All bonus funds are subject to a wagering requirement (rollover) before any associated winnings may be withdrawn. The standard wagering requirement is 20x the bonus amount unless the individual promotion states otherwise.
• Wagering requirements must be met within the validity period stated in the promotion. Bonus funds and associated winnings that remain at the end of the validity period will be forfeited automatically.
• Different game types contribute to wagering requirements at different rates. Sports bets and live casino tables typically contribute 100%. Standard slots contribute 100%. Progressive jackpot slots and certain live casino games may contribute at a lower rate — refer to the specific promotion terms.
• habje reserves the right to withdraw a bonus, reverse associated winnings, or suspend an account if there is evidence of bonus abuse, including but not limited to: low-risk hedging strategies designed to clear wagering requirements without genuine play, use of multiple accounts to claim the same promotion, or provision of false information to obtain a bonus.
• Promotional bonuses are not transferable between accounts and have no cash value unless the wagering requirement has been met in full.

8. Responsible Gaming

habje is committed to promoting responsible gaming and providing tools that help Players maintain control of their betting activity. The following tools are available to all registered Players at no charge and without requiring any minimum account balance:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Reductions take effect immediately; increases take effect after a 24-hour cooling-off period.
• Session Time Limits: Receive a notification after a set period of continuous play. You may choose to continue or end your session when notified.
• Cooling-Off Periods: Temporarily suspend your account for a period of your choosing (minimum 24 hours, maximum 6 weeks). During a cooling-off period, login is disabled and no marketing communications will be sent.
• Self-Exclusion: Permanently or indefinitely exclude yourself from habje. Self-exclusion is effective immediately on request and cannot be reversed during the chosen period. Minimum self-exclusion period is 6 months.
• Reality Checks: View a summary of time spent and net position in your current session at any point from your account dashboard.

Players who believe their gambling may be causing harm to themselves or others are strongly encouraged to contact habje's responsible gaming support team at [email protected]. habje's responsible gaming staff are available 24 hours a day, 7 days a week and are trained to handle these conversations with complete confidentiality and care.

habje strictly enforces the 21+ age restriction across all services. habje uses third-party age verification services and reserves the right to request proof-of-age documentation at any time. Any account found to belong to a Player under 21 will be closed immediately and deposits will be returned.

9. Prohibited Conduct

The following activities are strictly prohibited on habje. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

• Providing false, misleading, or fraudulent information at any stage of registration or verification
• Registering or operating more than one habje account
• Using the platform for any money laundering, terrorist financing, or other financial crime
• Placing bets on events for which you have privileged or non-public information (insider information)
• Colluding with other Players or third parties to manipulate game outcomes or exploit promotional offers
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with habje's services
• Exploiting software bugs, pricing errors, or technical vulnerabilities — any winnings derived from a demonstrable technical error are void
• Attempting to access other Players' accounts or any restricted area of habje's systems without authorisation
• Threatening, harassing, or abusing habje staff, agents, or other Players in any communication channel

10. Intellectual Property

All content on habje, including but not limited to the website design, logo, graphics, text, software code, game assets, data compilations, and promotional materials, is the intellectual property of habje or its licensed content suppliers. Nothing in these Terms & Conditions grants any Player a licence to reproduce, distribute, modify, publicly display, or create derivative works from any habje content without prior written authorisation.

Game content provided by third-party suppliers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective companies and is licensed to habje for display on the platform. Players may not record, stream, or redistribute game footage in a commercial context without the written consent of both habje and the relevant game supplier.

11. Privacy and Data Protection

habje collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions and should be read alongside them. By registering with habje, you consent to the collection and processing of your personal data as described in the Privacy Policy.

habje does not sell or rent personal data to third parties. Data is shared only with service providers that are necessary for the operation of the platform — including payment processors, identity verification partners, and game suppliers — and only to the extent required for those specific purposes.

12. Limitation of Liability

To the maximum extent permitted by applicable law, habje's total liability to any Player in connection with any single event or series of connected events shall not exceed the amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.

habje is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of habje, including loss of profits, loss of data, or interruption of service, even if habje has been advised of the possibility of such damages.

habje does not guarantee uninterrupted or error-free access to the platform. habje shall not be liable for any losses resulting from scheduled or emergency maintenance, third-party service outages, internet connectivity failures, or force majeure events including natural disasters, civil unrest, or government-ordered service restrictions.

13. Account Suspension and Termination

habje reserves the right to suspend, restrict, or permanently close any account at its sole discretion. Grounds for suspension or termination include but are not limited to:

• Breach of any provision of these Terms & Conditions
• Failure to complete identity verification within the required timeframe
• Suspected fraudulent activity, money laundering, or collusion
• Discovery that the account holder is under 21 years of age
• Discovery that the account holder is located in a jurisdiction where habje's services are prohibited
• A Player's own request for self-exclusion or account closure

Upon termination for reasons other than breach or fraud, any real-money balance remaining in the account will be returned to the Player via the registered withdrawal method after identity verification is confirmed. In cases involving suspected fraud or breach, habje may withhold balances pending investigation and will cooperate with relevant authorities as required.

14. Amendments to These Terms

habje reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, habje will provide reasonable notice via email to the address registered on your account and/or via a prominent notice on the habje website, no less than 7 days before the changes take effect.

Your continued use of habje following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must cease using habje and may request account closure by contacting support prior to the effective date.

15. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which habje is incorporated as an offshore betting operator. Any dispute, claim, or controversy arising out of or relating to these Terms & Conditions or the use of habje that cannot be resolved by the habje support team through good-faith negotiation shall be referred to binding arbitration in accordance with the rules applicable in habje's operating jurisdiction.

Nothing in this clause prevents a Player from seeking interim injunctive or emergency relief from a court of competent jurisdiction to protect their rights pending the outcome of arbitration.

Players who are dissatisfied with habje's handling of any complaint may escalate via the formal complaints process outlined in the FAQ. habje aims to resolve all formal complaints within 10 business days of receipt.

16. Contact Information

For all enquiries relating to these Terms & Conditions, account matters, responsible gaming support, or general assistance, please contact the habje support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: habje aims to respond to all email enquiries within 4 hours during normal operating conditions
• Language: Support is available in English

habje does not provide telephone support. All formal complaints must be submitted in writing via email to ensure a proper audit trail is maintained throughout the resolution process.