Responsible Gaming at habje
At habje, we believe betting should be enjoyable, controlled, and sustainable. Our Responsible Gaming programme gives every player in Bangladesh the tools, information, and support they need to stay in control — from deposit limits and session time caps to immediate self-exclusion and around-the-clock human support. We are committed to ensuring that habje remains a safe and transparent platform for adults aged 21 and above.
Player Protection Tools
Tools That Keep You in Control
habje provides six built-in responsible gaming tools accessible directly from your account dashboard. All tools are free, take effect immediately, and can be tightened at any time without delay.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, habje will block any further deposits until the period resets. Lowering your limit takes effect instantly. Raising it requires a mandatory 7-day cooling period before the change applies — so your decision to restrict spending is always protected.
Instant ReductionSpecify the maximum number of minutes or hours you want to spend on habje in a single session. When the timer runs out, you will receive a clear on-screen reminder and your session will be gently paused. This tool helps you maintain a healthy relationship with betting by preventing extended unplanned sessions during BPL or IPL matches.
Per-Session ControlDefine the maximum amount you are comfortable losing over any given day, week, or month. Once your loss limit is reached habje will suspend further betting activity for the remainder of that period. Like deposit limits, reductions apply immediately while increases carry a mandatory cooling-off delay to prevent impulsive decisions during losing streaks.
Adjustable AnytimeActivate recurring pop-up reminders at intervals of your choice — every 30, 60, or 90 minutes. Each reality check shows you a concise summary of how long you have been playing and your net position for the session. These moments of pause are proven to reduce impulsive over-betting and encourage informed decisions when the game is live.
Configurable FrequencyRequest a short break from habje for 24 hours, 48 hours, 7 days, or up to 30 days. During a time-out your account is suspended — you cannot log in, place bets, or make deposits. Time-outs are ideal when you feel you need a brief pause without committing to a longer self-exclusion. You may not shorten an active time-out once it has started.
Immediate SuspensionSelf-exclusion is the strongest tool available and is intended for players who feel their gambling has become a serious problem. You can exclude yourself from habje for 6 months, 1 year, 3 years, or permanently. Self-exclusion is activated within minutes of your request. During the exclusion period habje will not send you any promotional communications and will refuse any attempt to re-register.
Up to PermanentKnow the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Recognising the early warning signs is the most important step toward getting back in control. The signs below apply equally whether you bet on cricket matches, BPL fixtures, or slot games. If you recognise three or more of these in your own behaviour, habje strongly encourages you to activate self-exclusion and seek independent support.
- Betting more money than you originally planned or can comfortably afford to lose
- Chasing losses by placing larger or more frequent bets to try to recover money already lost
- Feeling anxious, irritable, or restless when you are unable to access habje or place a bet
- Lying to family members or friends about how much time or money you spend on gambling
- Borrowing money from others — or using funds meant for rent, bills, or food — to fund betting
- Neglecting work, studies, or family responsibilities because of time spent gambling
- Feeling that gambling is the only way to experience excitement or relieve stress
- Repeatedly trying and failing to cut down or stop gambling on your own
How to Get Help
Steps to Take Right Now
If you believe gambling is becoming a problem, act quickly. The following steps can make an immediate difference and habje's support team is ready to assist you through each one.
Access your account settings and navigate to the Responsible Gaming section. All protective tools are listed there and can be activated with a single confirmation.
Even if you are not ready for a full time-out, putting a financial cap in place right now reduces the risk of further harm while you decide on next steps.
If you feel you need a break, activate a time-out from 24 hours up to 30 days, or request full self-exclusion for 6 months to permanent. Your account will be suspended within minutes.
Email [email protected] any time of day or night. Our team is trained to handle responsible gaming requests with sensitivity and without judgement. We will guide you through every available option.
Sharing your experience with a family member, friend, or community counsellor is a powerful step. Problem gambling is a recognised condition and professional support is available across Bangladesh.
Age Policy
Strictly 21 and Above
habje enforces a minimum age of 21 years for all players, consistent with responsible gaming standards for the Bangladesh market. This is not simply a checkbox — it is a genuine commitment backed by identity verification at every stage of the registration and withdrawal process.
During registration, you are required to confirm that you are 21 or older. Before processing your first withdrawal, habje's KYC team verifies your date of birth against a government-issued identity document such as a National ID Card (NID) or passport. Any account found to belong to a person under 21 is closed immediately and all deposits are returned in full.
If you are a parent or guardian and believe a minor in your household may have attempted to register with habje, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will investigate any report without delay.
Government-issued National Identity Card checked against date of birth records during KYC review.
A live selfie is compared against the submitted ID document to confirm the account holder's identity and age.
No withdrawal is processed until age verification is fully completed, regardless of account activity or balance size.
Any account identified as belonging to a person under 21 is closed on the spot with a full deposit refund.
Need Help Now?
habje Support Is Always Here
Whether you want to set a limit, request a time-out, ask a responsible gaming question, or simply talk through your situation, our support team is available every hour of every day.
Send us a message any time. Include "Responsible Gaming" in the subject line for priority handling. We aim to respond within 2 hours for urgent cases and within 24 hours for general enquiries.
[email protected]Access live chat directly from your habje account dashboard. Our agents are trained to assist with responsible gaming requests, account restrictions, and self-exclusion in real time — no hold time, no waiting queue.
Available 24/7 via DashboardCommon Questions
Responsible Gaming FAQ
Answers to the questions habje players most commonly ask about player protection tools, self-exclusion, and the 21+ policy.
Play With Confidence
habje is built for cricket fans and casino players across Bangladesh who want a fair, transparent, and genuinely safe platform. Explore our games knowing that every responsible gaming tool is always available, always free, and always just one click away.